Trust & Safety

Privacy Policy.

Introduction

Tapito (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how our mobile application collects, uses, stores, and safeguards your information.

By using Tapito, you agree to the practices described in this policy.

Information We Collect

1. Microphone Access

Our app requests microphone permission to enable:

  • Live voice conversations with the AI assistant
  • Audio communication features
  • Real-time voice interaction

Microphone data is used only during active voice sessions and is not recorded or stored unless explicitly stated.

2. Network & Internet Access

We use internet and network permissions to:

  • Connect to AI services
  • Deliver app functionality
  • Enable real-time communication
  • Send and receive push notifications
  • Improve service reliability

3. Push Notifications

Using Firebase Cloud Messaging, we may send:

• Service alerts
• Updates
• Important app notifications

You may disable notifications through your device settings.

4. Local Storage

We may store certain data locally on your device using secure storage technologies, including:

• User preferences
• App settings
• Session information
• Performance improvements

Bluetooth Usage

Bluetooth permissions may be used for:

• Audio device connectivity
• Wireless headset support
• Improved voice communication experience

We do not use Bluetooth to track users.

Third-Party Services

Our app may use third-party services, including:

• Google Firebase
• WebRTC communication services
• Notification services

These providers may process data according to their own privacy policies.

How We Use Your Information

We use collected data to:

  • Provide app functionality
  • Enable AI chat and voice features
  • Improve app performance
  • Send notifications
  • Maintain security
  • Troubleshoot issues

Data Security

We implement appropriate technical and organizational security measures to protect your information.
However, no system is completely secure, and we cannot guarantee absolute security.

Data Sharing

We do not sell your personal data.
We may share limited data only when necessary to:

• Provide essential services
• Meet legal obligations
• Protect rights and safety

Children's Privacy

Our app is not intended for children under 13.
We do not knowingly collect data from children.

Your Rights

Depending on your region, you may have the right to:

• Access your data
• Delete your data
• Request corrections
• Withdraw consent

Account Deletion

Users may request account deletion by contacting:
Email: support@tapito.ai
Website: https://tapito.ai

Changes to This Policy

We may update this Privacy Policy periodically.
Changes will be posted with an updated effective date.

Voice AI Feature — Data Collection and Third-Party Sharing

What data is collected

When you use the Voice Assistant feature, the app collects:

  • Voice audio — your speech is recorded from the device microphone as raw audio (16 kHz PCM) while a voice session is active.
  • Text transcriptions — your spoken words are converted to text by the AI service and returned to the app.
  • Session identifiers — an anonymous session ID used to maintain conversation context during the active session.

How data is collected

Audio is captured only while you are in an active voice session (after you tap the microphone button and explicitly accept the data notice). Recording stops as soon as the session ends or you leave the screen. No audio is recorded in the background.

How data is used

The collected audio and transcriptions are used solely to:

  • Generate AI-powered responses to your spoken queries.
  • Maintain conversation context within the active session.

The app does not store voice audio or transcriptions on-device or on Tapito's servers beyond the duration of the active session.

Third-party sharing — Google Gemini AI

Your voice audio is transmitted in real time to Google Gemini, an AI service operated by Google LLC, via Tapito's backend servers. Google processes the audio to generate responses.

Google's handling of data is governed by the Google Privacy Policy and Google's Generative AI Additional Terms. Google provides equivalent or greater data protection standards in accordance with applicable law.

User consent

Before the voice feature is used for the first time, the app displays a clear notice identifying what data is sent and to whom, and requires your explicit acceptance. You may decline at any time by not using the voice feature.

Your rights

You may withdraw from use of the voice AI feature at any time by simply not initiating a voice session. No voice data persists after a session ends.

Contact Us

If you have questions, contact us at:

Email Support

support@tapito.ai

Official Website

https://tapito.ai